Payment Shipping

Vert offers you multiple ways to pay securely. These include:

1. Debit and Credit Cards
2. Net banking
3. PayUmoney
4. Wallets
5. e-Gift cards
6. Coupon/Store Credit
7. CC Avenue

We use the 3D Secure payment gateway for card payments and the PayU payment gateway for net banking. These are industry-standard secure payment methods so that we can ensure that all your online transactions at Vert are processed in an extremely secure environment.

Our trusted online payment partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team:

• When our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents.
• The ID documents help us ensure that the purchases were indeed made by a genuine card holder.

The 3D Secure password is an additional password that you’ll be asked to enter after entering your card details on the payment page. You’ll be redirected to your individual bank’s page where you'll have to enter the Verified by Visa password for Visa cards or Secure Code password for MasterCard cards. Your card-issuing bank will give this password to you and you should have this password prior to shopping on Vert.
Note: 3-D secure password has been made mandatory by the Reserve Bank of India to ensure safer online shopping. This will add an additional layer of security and thus, prevent misuse of a lost or stolen card, as the user will be unable to proceed unless they enter the password associated with your card, created by yourself and known only to you.

The PayU payment gateway is one of the largest consumer payment processors in the world. It is a state-of the-art payment gateway that protects your account details when you shop on Vert by encrypting sensitive information like your card number. It is VeriSign Secured and validated by Payment Card Industry compliant Control Code.

There are no hidden charges when you make a purchase on verthpc. The prices listed for all the items are final and all-inclusive. The price you see on the order confirmation page is exactly what you pay. The final order total would also include the shipping and handling charges as applicable.

• You need to be a registered Vert customer to earn and spend using store credit.
• When you click on the “Buy Now” button, you are directed to a page where you can redeem any store credit or discount codes.
• You can use some or all of them to pay for your order.
• If you do not have enough store credit, you can pay the remaining amount using any other form of payment.

Note: Refer to our Refer and Earn Program Section to learn how to earn Store credits

• When you click on the “Buy Now” button, you are directed to a page where you can redeem any store credit or discount codes.
• On this page, you can enter the discount code and the respective discount will be applied to your order
• You can then proceed to checkout and pay the remaining amount using any other form of payment.

Note: Only one coupon code can be used on a single order. If you choose to cancel an order after applying a coupon code, it would not be usable for a later purchase. In case of suspected misuse of coupons, Vert reserves the right to cancel orders

• Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.
• After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.
• Our delivery partners then bring the package to you at the earliest possible. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue.

We package our products in boxes, which are covered in a plastic layer. Each individual product is packaged in bubble wrap while fragile items like bottles are safely secured with additional bubble wrap.
We pride ourselves on the quality of our packaging. Till date, we have received minimal complaints about damaged products due to our packaging

Vert ships to most parts of India. We provide you with an option to check for a products’ availability as and when you view our product.

• Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order.
• You can track the status of your package 24 hours after your order is dispatched from our warehouse.
• Delhivery - http://www.delhivery.com/ is our trusted courier partner

Don’t worry! This is a completely normal situation. This just means that different parts of your order may have simply been packed and shipped at different durations. Rest assured, you will only have to pay the shipping charges once for your order.

• We have standard shipping charges for most of our products and addresses.
• A flat Rs.250 charge applies to all the products except on our Shower Boxes Range.

Not for now, but Vert is soon going to ship to the US, the UK, Canada, and Europe.